Terms and Conditions


  1. Website purpose: The purpose of this website is both to provide information on football events and to offer the possibility to compare ticket prices from ticket platforms as well providing direct links to purchase tickets for both Real Madrid and Atletico de Madrid events.
  2. Website user conditions: The User commits him/herself to use this website, its contents, products and offered services in accordance with the applicable laws, the present website General Conditions of Use, the moral and good manners generally accepted and the public order. The User must refrain from:
    • Using the website contents, products and services for purposes or effects that are illicit.
    • Accessing or trying to access the website restricted areas without complying with the access required conditions.
    • Introducing or spreading computer viruses or any other physical or logic systems that could cause damages or losses to the physical or logic systems of the domain owner, its suppliers or third parties.
    • Trying to access, use and/or manipulate the domain owner’s data as well as the suppliers’ or other users’ data.
    • Suppressing, hiding or manipulating the notes on intellectual or industrial property rights and other ID data belonging to the website owner or to third parties incorporated into the Contents, as well as the protection technical devices or other information mechanisms that might be introduced in the Contents.
    • Obtaining and trying to obtain the Contents, products and services by using means or procedures other than the ones that have been made available for this purpose or that are indicated expressly in the web pages which host them or, in general, other than the ones regularly used on the Internet for they can not cause any damage or disable the Website and/or its Contents.
    • The user commits him/herself not to perform any fraudulent transactions. If any evidence of fraud is found, the authorities will immediately be informed.
  3. Links: The website owner shall not be held responsible for those data, websites or files that can be accessed through links that are displayed among the website contents, because those sites or files are managed by third parties under their own responsibility. Therefore, this website neither controls nor exercises supervision or approves the products, services, contents, information, data, files and any other kind of material included in these linked sites. So, in compliance with LSSICE, the company declines any responsibility regarding the information that falls outside this website. If a competent authority confirmed the illicitness of these data, requested their withdrawal, refused the access to them, or else declared the existence of damage and we were expressly notified the corresponding resolution; those links would be immediately withdrawn.
  4. Brands: Some terms and logos mentioned in this website, both indirectly and for informative purposes only, constitute brands registered by their respective owners. Therefore, we cannot be held responsible for an inappropriate use of those brands by third parties. The website owner is an independent society with no relation whatsoever with the institutions or companies that own the above-mentioned brands.
  5. Applicable law and jurisdiction: The provision of the www.football-tickets-madrid.com website service and conditions of use are ruled by the Spanish Law. In case of disagreement in the performance, interpretation, fulfilment of these Conditions, or in the relations between the user and www.football-tickets-madrid.com, both parties expressly waive any other privileges that might correspond to them and agree to submit to the jurisdiction and competence of the Law Courts and Tribunals of Barcelona.
  6. Legal notice acceptance: The present conditions do regulate and are applicable to those sales performed from the www.football-tickets-madrid.com website. If you perform a booking that will mean that you have read and accepted the present sales conditions. If you wish, you can print a copy of the present document in order to provide future references as well as well as its knowledge. If you do not accept or don’t agree with any of the terms and conditions herein established, please leave the site or, otherwise, we will consider that you do accept them.
  7. Confidentiality: Any data shown corresponding to our employees, customers or any other data published in our site shall be treated with complete confidentiality. The website owner guarantees the application of the most strict controls for the automated treatment of personal data provided by customers and providers in compliance with the Spanish laws in force.
  8. Privacy: The website owner states that the site is in full compliance with the laws on Personal Data Protection and the Organic Law 15/1999, from 13th of December, specifically, as well as other regulations in force.
  9. Access personal code: On the assumption that you were given the possibility of creating a password in order to access the restricted use areas, you would be the only person to use it and, therefore, the only one to be held responsible for the activities performed under such access personal code. To that end you will have to select some characters not easily identifiable and keep them secret. Facilitating, using or trying to decrypt the access code from others as well as providing it to other unauthorised people will be considered as a serious violation of the security norms.
  10. Information Accuracy: The website owner does not guarantee that the information herein contained is accurate and complete. Under no circumstances whatsoever will the website owner be held responsible for any loss, either directly or indirectly, caused as a consequence of a decision made based on the information herein provided. The current site contents can be changed or cancelled at any time without prior notice. The company reserves its right to improve or change the products, services or programs any moment and without prior notice.
  11. Intellectual Property: You can make quotes or refer to the information herein published as well as copying the contents only for exclusive and personal use. In any case you will have to request express authorisation if you want to distribute it to other people. In order to request such authorisation, you must send an e-mail to: contact@football-tickets-madrid.com. Please include your name, address and telephone number, as well as a description of whatever you want to copy, to whom you want to distribute it and by which means.
  12. Hypertexts/Links/Connections to other Sites in the Internet: The website may at times offer you the possibility to access other net sites which do not belong to our organisation. These connections are purely for information purposes and the access to any of them will be performed under the exclusive surfer’s responsibility since they are beyond our control. We do not guarantee their quality, accuracy or suitableness. On no account may such connections be considered as an extension of our website nor the points of view expressed. We have nothing to do with the products or services supplied or sold by them. Any matter regarding them shall be addressed to the owners of such sites. However, if you noticed any information contrary to law, people’s dignity, racial groups, and so on, please let us know by sending us an e-mail to the address shown above in order to study the convenience of cancelling them. The visitor should be cautious when clicking on items in order to make sure they are virus free or do not contain programs that may contaminate or be of a destructive nature. THE WEBSITE HOLDER SHALL NEVER BE HELD RESPONSIBLE FOR ANY LOSS, WHETHER IT BE DIRECT OR INDIRECT, CASUAL OR CONSEQUENTIAL, CAUSED BY THE USE OF THIS WEBSITE OR ANY OTHER CONNECTIONS FROM THIS SITE TO OTHERS.
  13. Products and Services: The website holder refuses any guarantee regarding this Site or its use, whether it be express, implicit, or of any other nature, including but not limited to any guarantee related to trade or any other specific use. We insist on the fact that the website holder shall under no circumstances whatsoever be held responsible for any damage resulting from the correct or incorrect use of this site or from the information herein contained.
  14. Contract Terms: A contract is considered valid between the website holder and the customer booking the product or service herein offered once the customer has confirmed the requisites by sending the online form by e-mail to the website holder and the latter has accepted the reservation.
  15. Contract Purpose: The purpose of the contract between the users and the website holder is none other than the purchase of tickets -with or without hotel rooms- for sports, musical or cultural events held both in Spain and abroad, where the Ticket Package service, in Spain or the rest of Europe, is included.
  16. Liability: The website holder is an independent Spanish company that has no relationship whatsoever with any football club or institution, acting freely and exempt from any liability to the above-mentioned institutions.
  17. Changes to our Terms and conditions: If we decide to change our terms and conditions, we will post those changes on this page.
  18. Jurisdiction: These terms and conditions as well as the relationship between the user or customer and the website holder will be governed by the Spanish law. For any issue requiring legal proceedings between the customers or users and the website holder, both parties expressly relinquish any other right they may have and are subject to the exclusive legal power of the Courts and Tribunals of the City of Barcelona.
  19. Validity of these stipulations or norms: If for whatever legal provision or from the Courts, any of the norms herein contained may not comply with the law, the rest of terms and conditions not affected will remain valid to all intents and purposes.

This policy was last modified on Monday 5th of June, 2017